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HANDLING YOUR INITIAL INSURANCE CLAIM REQUEST

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Submit your request for storm damage inspection, roof repair or entire roof replacement by calling our office or filling in our online form. We devote the same amount of attention to each request – no matter how big or small! To better assist you, we will ask you about your contact information (name, phone number and email address), what type of service you need, how you heard about our company, and the best time to meet with you. We will then schedule the initial appointment and assign one of our roofing professionals to assess the property. INSPECTION AND INSURANCE CONSULTATION At the day of the appointment, our professionals will inspect your entire property for storm damage. A diagram of the roof and any other problem areas such as siding, gutters, and windows will be prepared and pictures will be taken. If you qualify for insurance reimbursement, we will describe which areas can be claimed. If your property does not have storm damage, we will use the diagram and photos to prepare ...

Mark Romano, whistleblower from ALLSTATE tells how some insurance companies rig the system

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Former Allstate executive turned whistleblower,  was in charge of a computer program called "Colossus" that calculates money people are paid in claims. He "tuned" the program to increase profits, which he says was unfair to customers. Mark Romano gripped the steering wheel and tried to keep his car from swerving into another commuter on the busy Illinois tollway. Stress?  It was December 2007, and Romano was a senior manager at Allstate and its top expert in Colossus, a program that calculates how much a person might be paid for an injury claim. He was in charge of two projects to “tune” and “recalibrate” Colossus, work he knew could affect payments to thousands of people. Colossus was part of a quiet revolution in the insurance industry.  Before the early 1990s, insurance was a decidedly human endeavor, especially when it came to setting rates and paying claims. To set premiums, insurers relied on computations from their actuaries — mathematical wizards armed with ...

Florida Has Most Lightning Claims but Texas Has Highest Cost Per Claim

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July 6, 2015      (Insurance Journal) The number of insurance claims from lightning strikes in the United States continued its steady decline, as severe thunderstorm activity eased from near-record levels and dry weather prevailed throughout much of the western half of the country. Despite fewer storms, insurers still paid $739 million in lightning claims to nearly 100,000 policyholders in 2014, according to the Insurance Information Institute. Florida led the way with the number of lighting claims in 2014, followed by Georgia, Texas and Louisiana. The Lone Star State had the highest average cost per lightning damage claim: $10,671. Across the United States, total insured losses from lightning were up 9.7 percent from 2013, though overall incurred losses between 2010 and 2014 are still down 28.5 percent. An analysis of homeowners insurance data by the INSURANCE INFORMATION INSTITUTE and State Farm found there were 99,871 insurer-paid lightning claims in 2014, down 13 per...

If I file a claim will it raise my premium???? The truth behind the lies...

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Often I get asked if filing a claim will raise my premium or annual amount.  I like to be as frank and truthful with clients as possible. Most adjusters would just say, “That’s not my area of expertise. ” The answer is that filing a claim will NOT cause your homeowner’s premium to increase. Contrary to what many people believe, they associate having one claim filed with their rates going up. The fact is that claims don’t dictate the premium with regards to homeowner’s insurance . Homeowner’s insurance does not perform like auto insurance. Auto insurance has dozens, sometimes hundreds of tiers for premium rates. Your claim history, citation record, points on your license, and various other things contribute to the tier that you are placed in and the premium you pay. Homeowner’s insurance focuses more on the region that you live in. The number of catastrophes your area has suffered in the past few years, the potential risk in your area, the type of residential home, and the amount o...

When hail strikes, what do you do???

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When hail strikes, it can be devastating for homeowners. Many homeowners call our office in a panic after a hailstorm because their roof systems are damaged and they wonder whether they have adequate insurance coverage. We understand this concern and consider it our mission to help homeowners through the insurance claim process. Shortly after a hailstorm, many people claiming to be roofing contractors will swarm your neighborhood. These high-pressure salespeople will try to intimidate you into buying a roof system using fear tactics—your roof is going to leak, the ceiling could cave in, etc. First, call Roofing Professionals of Texas and we will contact your insurance company. If your roof is leaking, Roofing Professionals of Texas will begin immediate protective measures for free. A professional roofing contractor should provide temporary repairs to your property until they are able to fully repair the damage. For the record, not all roofing companies are created equal, so be sure to ...

Kansas attorney general sues unregistered roofers

Kansas Attorney General Derek Schmidt announced that his office has filed lawsuits against five roofing contractors for violating the Kansas Roofing Registration Act by failing to registerwith his office. Schmidt said the following companies have been served with lawsuits: Gregory E. Wright, Wichita, dba Extreme Home Solutions; Shawnee County Mike’s General Contracting LLC, Derby; Mitchell County District Court Roof PRS LLC, Holdrege, Neb., and Chanse Beinke, Smithfield, Neb.; Shawnee County Super Siding LLC and Daniel Roberts, Hutchinson; Reno County Taylor Made Exteriors LLC, Wichita; Sedgwick County The defendants engaged in advertising, soliciting or performing roofing contractor services without with attorney general's office. Schmidt is seeking restitution to consumers who did business with these unregistered companies as well as penalties for doing business without registering

Texas homeowner hail lawsuit-restriction bill should worry collision repairers

May 1, 2015 A bill that would make it more difficult for property owners to sue insurers for unpaid claims and limit the amount they can collect has passed the Texas Senate, and collision repairers should be concerned with the implications should it pass and later be extended to auto insurance. Senate Bill 1628  was inspired by a boom in property damage lawsuits over insurance claims following hailstorms in Texas, and collision repairers having their own battles with comprehensive insurers over hail might be able to relate to homeowner’s frustrations. The rationale for supporters was similar to a  Florida bill that would have blocked homeowners from assigning benefits — “ambulance-chasing” contractors and attorneys were swooping in after water damage incidents and inflating claims, according to media reports there. Opponents agreed according to sources that litigation was getting a little out of hand in Texas, and the bill states that insurers have stopped offer...